Omni-channel retailing in fashion, beauty, luxury and other consumer-driven industries bears huge international growth potential for both established and new players. Having the right partner to manage the complexity at speed is key to success in these highly competitive industries.

arvato has successfully helped leading consumer brands such as Tommy Hilfiger, Esprit, Nestlé, Douglas, Coty, Triumph and others to build and grow their e-commerce business internationally. With 70.000 employees and 4.6 billion € revenues, arvato is one of the globally leading outsourced service providers for supply chain management & e-commerce as well as call center, payment, IT and marketing services.

Leveraging a global infrastructure of 110 fulfilment centers in 22 countries, 25.000 call center seats for customer services with 30 languages and a global payment gateway covering all leading payment methods, arvato is in a unique position to support clients at their global growth strategy across B2C and B2B channels. This includes services & solutions in markets such as China or Russia where arvato runs significant domestic operations for logistics fulfilment, call center, payment and marketing for leading fashion, beauty & luxury brands such as Yves Rocher, L’Oreal or Fossil.

arvato’s services span the complete e-commerce value chain: Implementation and operation of online-shops such as Demandware, Hybris or Magento, warehousing & transportation, domestic and cross-border, as well as financial services, customer service and digital marketing. arvato is a 100 % subsidiary of Bertelsmann SE & Co. KGaA.

  • Global logistics network with 110 warehouse worldwide and transportation into 140 countries
  • Special expertise with high-value luxury products, fragrances, cosmetics and garments
  • Customer services network with 25.000 seats worldwide in 30+ languages
  • Global payment gateway with 100+ payment methods & risk management/ fraud solution
  • Global online marketing team & leverage of leading Bertelsmann media network
  • 150+ developers for shop platforms (Demandware, Magento, Hybris), OMS and mobile

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eCommerce Worldwide
2 Ching Court
49-53 Monmouth St

Tel: 0203 696 0980
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eCommerce Worldwide provides online retailers with all the information, and resources, they need to develop cross-border strategies for entering new markets around the world
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