As the world has become smaller and smaller, the retail landscape has changed. Businesses today must not only compete with international giants on domestic soil, but also embrace a variety of opportunities offshore. Consumers are more informed than ever before; shopping wherever, whenever and however they choose – demanding exceptional service and direct engagement with their brands. Things move fast in this brave new world – technology is rapid and reactive, and the industry must keep innovating to stay in front. It’s a new playing field. A new set of opportunities. We call it New Retail. NORA aims to provide the community with a catalyst for collaboration, conversation and growth. And we welcome anyone who shares the New Retail view to join us.